Abdul Monam Ali
Clonsilla,Dublin
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Zouq Food Co.
09.2022 - Current
- Prepared weekly shift reports measuring team performance against assigned targets.
- Controlled the continuous operation of internal activity, making real-time decisions to ensure production requirements were met to task specifications.
- Effectively organized staff placement per shift with zero error rate.
- Handled disciplinary investigations and hearings with strong employee relations knowledge.
- Promoted safety culture through clear communications and inspections.
- Completed comprehensive shift reports to support seamless handovers.
Customer Sales Executive
Zouq Food Co
04.2022 - 09.2022
- Built lasting relationships with clients through customer service interactions.
- Helped resolve client problems quickly with superior customer service.
- Accounted for all inventory and ordered new stock.
- Developed new business by networking with valuable customers.
PPC Campaign Strategist
UpfirePRO
02.2020 - 03.2022
Marketing Executive
10.2018 - 01.2020
Archstone Marketing
08.2018 - 01.2020
Graduate Trainee
04.2018 - 09.2018
Education
QQI Award - Security Guarding Skills
Mark Watch Security & Training Services
Ireland 03.2023 - 03.2023
Safe Pass Course Award -
Ireland T&T
Dublin, Leinster 05.2023 - 05.2023
QQI Level 6 accredited Manual Handling -
Safety Plan
Dublin, Leinster 05.2023 - 05.2023
Master of Digital Marketing & Analytics - Digital Marketing
DBS
Dublin 04.2022 - 05.2022
BBA - Marketing
Bahria University
Skills
- Communication
- Strong Observation
- Staff scheduling
- Performance management
- Process improvement
- Corrective action planning
- Safety assessment
- Schedule management
- Customer-centric attitude
Certification
Google Data Studio Completed Google Data Studio Basic Course Digiskills Freelancing Certified Complete Digiskills & V.U. Training program for Digital Marketing Batch-06 Helium 10 Certified Professional Helium 10 Software Certified 2020 Helium 10 Freedom Ticket Graduate Helium 10 Certified Freedom Ticket Graduate E-Rozgaar Training Completed 3-month Non-Technical (Digital Marketing) Course Track 16-April-2020 To 24-July-2020 Community Support Program 2014 (Bahria University) Completed 40 CSP Hours in the field.
Languages
English
Fluent
Availbility
Available Monday to Wednesday for Night or Morning Shifts
Have drivers license and can drive to work
Timeline
Safe Pass Course Award -
Ireland T&T
05.2023 - 05.2023
QQI Level 6 accredited Manual Handling -
Safety Plan
05.2023 - 05.2023
QQI Award - Security Guarding Skills
Mark Watch Security & Training Services
03.2023 - 03.2023
Shift Supervisor
Zouq Food Co.
09.2022 - Current
Master of Digital Marketing & Analytics - Digital Marketing
DBS
04.2022 - 05.2022
Customer Sales Executive
Zouq Food Co
04.2022 - 09.2022
PPC Campaign Strategist
UpfirePRO
02.2020 - 03.2022
Marketing Executive
10.2018 - 01.2020
Archstone Marketing
08.2018 - 01.2020
Graduate Trainee
04.2018 - 09.2018
BBA - Marketing
Bahria University
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