Detail-oriented Mobile Repair Technician with a strong focus on diagnosing and repairing mobile devices. Proven ability to provide exceptional customer support and conduct thorough quality checks to ensure device functionality.
Overview
5
5
years of professional experience
Work History
Mobile Repair Technician
iPhone Repairing Laboratory
LAHORE
01.2021 - Current
Diagnosed mobile device issues using specialized repair tools and software.
Repaired smartphones and tablets through efficient replacement of faulty components.
Delivered technical support to customers for device operation and troubleshooting.
Provided technical support to customers regarding device operation and troubleshooting.
Conducted quality checks on repaired devices to ensure functionality and reliability.
Handled customer inquiries and complaints with professionalism and care.
Read and understood diagrams and schematics to accurately perform repairs.
Replaced defective components with compatible replacements sourced from suppliers.
Repaired and performed quality testing of products to meet established specifications.
Reassembled equipment, completing inspections, testing or repairs.
Worked with the senior technician to inspect and validate repair parts.
Examined machines and equipment to diagnose or make repairs.
Diagnosed and repaired mechanical issues according to industry standards.
Senior Operation Associate (warranty) at Swappie- Europe's Leading Technology Company for Refurbished IphoneSenior Operation Associate (warranty) at Swappie- Europe's Leading Technology Company for Refurbished Iphone