ABDUL RAHMAN
Dublin
Summary
I am a motivated Business student with a strong interest in Accounts and Business. Dedicated and results-oriented Customer Service Representative with a proven track record of delivering exceptional customer experiences. Possessing excellent communication and problem-solving skills, I am adept at handling inquiries, resolving issues, and ensuring customer satisfaction. Proactive in identifying opportunities for process improvements and committed to maintaining a positive rapport with clients. I am ready to contribute my expertise to enhance customer relations.
Flexible working on 4 days of the week including weekends (excluding Monday, Tuesday & Wednesday).
Overview
3
3
years of professional experience
Work History
Hotel Assistant
Hotel Assistant
Bahrain
01.2025 - 01.2026
- Handled guest requests promptly and professionally, ensuring high customer satisfaction.
- Assisted daily hotel operations across reception, guest services and housekeeping.
- Communicated effectively with team members to maintain smooth hotel operations.
- Ensured lobby, common areas and guest environments were clean, organised and presentable.
- Followed safety, hygiene and hospitality standards at all times.
Sales Associate
Bahrain
07.2023 - 11.2023
- • Initiated and executed suessful sales initiatives, resulting in a 15% growth in customer base within the quarter.
• Actively participated in merchandise displays and inventory management to optimize the visual appeal of the store.
• Collaborated with the sales team to organize and execute seasonal sales events, contributing to increase in revenue
• Build and maintain strong client relationships through effective communication and personalized service.
Sales Assistant / Executive
Sales Assistant
Bahrain
01.2023 - 05.2023
- Supported customers with their needs and provided product guidance.
- Assisted with cash handling and ensured accurate transactions.
- Helped organize stock, maintain displays, and manage inventory.
Education
BA (Honours) - Business Studies
Independent College Dublin
Ireland04-2026
Higher Secondary Education -
The Indian School Bahrain
Bahrain03-2025
Skills
- Customer service
- Guest handling
- Communication
- Teamwork
- Negotiation
- Multitasking
- Responsibility
- Adaptability
- Quick learner
- Ability to work under pressure
- Sales strategies
- Effective communication
- Time management
- Positive attitude
Websites, Portfolios and Profiles
www.linkedin.com/in/abdulrahman-zxo
Languages
English
Proficient
C2
Hindi
Intermediate
B1
Tamil
Proficient
C2
Timeline
Hotel Assistant
Hotel Assistant
01.2025 - 01.2026
Sales Associate
07.2023 - 11.2023
Sales Assistant / Executive
Sales Assistant
01.2023 - 05.2023
BA (Honours) - Business Studies
Independent College Dublin
Higher Secondary Education -
The Indian School Bahrain