Abdishakur Said

• Operated forklifts and pallet jacks to transport materials safely within warehouse environment.
• Assisted in inventory management by organizing stock and labeling items accurately.
• Ensured compliance with safety regulations during daily operations and equipment handling.
• Collaborated with team members to streamline order fulfillment processes.

• Monitored premises to ensure safety and security protocols were adhered to.
• Conducted regular patrols to deter unauthorized access and identify potential hazards.
• Responded promptly to incidents, providing immediate assistance and reporting details to management.
• Assisted in maintaining surveillance systems, ensuring operational efficiency and reliability.

• Delivered packages efficiently to ensure timely customer satisfaction.
• Managed route planning to optimize delivery times and reduce fuel expenses.
• Conducted vehicle inspections to maintain safety and compliance with regulations.
• Communicated with customers to confirm delivery details and address inquiries.

• Developed customer service scripts to ensure consistent customer service across all customer service channels

• Analyzed customer service data to identify and address customer service issues, resulting in improved customer experience

• Developed a customer service training program that improved customer service representatives' ability to handle customer inquiries

• Coordinated complex travel arrangements, including flight and hotel bookings, car rentals, and other logistics

• Developed and maintained relationships with hotel guests to increase loyalty and repeat business

• Developed and maintained relationships with hotel guests to increase loyalty and repeat business

• Operated hotel shuttles and other vehicles to transport guests to and from nearby locations