Abby O'Donovan
Kinsale,Ireland
Summary
Dedicated professional with a strong focus on customer satisfaction and precision in cash handling. Demonstrates exceptional skills in order accuracy assurance, quality control adherence, and strong product knowledge. Known for upbeat customer interaction and innovative thinking, coupled with proficiency in public speaking and resourcefulness. Adept at problem-solving, speed writing, and writing coursework, with mastery of Microsoft Office. Committed to delivering value-based judgements and maintaining high standards of service quality.
Overview
5
5
years of professional experience
Work History
Fast food worker
AJs Takeaway
Riverstick, County Cork
02.2020 - Current
- Worked efficiently during peak hours to meet customers' expectations.
- Greeted every customer warmly on arrival leading positive first impressions.
- Collaborated with kitchen staff to expedite food preparation process.
- Maintained clean work area for better efficiency and hygiene.
- Participated actively in training sessions, improved product knowledge and skills.
- Managed cash register, maintained accuracy in all transactions.
- Followed health and safety regulations strictly, enhanced workplace environment.
- Enhanced customer loyalty with friendly and quick service.
- Coordinated with team members for efficient workflow during peak hours.
- Delivered excellent customer service by addressing customer queries promptly.
- Packaged take-away orders carefully to prevent spillage or damage during transport.
- Offered timely assistance to colleagues when needed, fostered a team spirit.
Education
Bachelor of Arts - English & History
University College Cork
Cork 09.2022 -
Skills
- Cash handling precision
- Order accuracy assurance
- Customer satisfaction focus
- Upbeat customer interaction
- Quality control adherence
- Strong product knowledge
- Problem-solving
- Public speaking proficiency
- Resourcefulness
- Speed writing
- Writing coursework
- Microsoft office mastery
- Value-Based judgement
- Innovative thinking
Affiliations
- Reading novels of varying genres - Tracked 35 books read last year
- Writing
- Feminsim
- Social histories
- Revolutionary histories
Accomplishments
- Received a letter of congratulations from University College Cork in 2023 for achieving a 1H1
- Participated in Junk Kouture 2020
- Participated in Age-Action initiative which helped older people become proficient with technology.
- Played in a fundamental role in the Commemorations Committee in Secondary School/
Languages
English
Fluent
References
References available upon request.
Timeline
Bachelor of Arts - English & History
University College Cork
09.2022 -
Fast food worker
AJs Takeaway
02.2020 - Current
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