Abbie Leahy
Summary
Self-motivated individual offering strong customer service and communication skills with a background in hospitality and volunteer work. Knowledgeable about multitasking in fast-paced environments and collaborating well within team. Ready to use and develop problem-solving, time management, and interpersonal skills in any role.
Overview
3
3
years of professional experience
Work History
Waitress
Ceann Sibéal Bar and Restaurant
Dún an Óir, Baile an Fheirtéaraigh
04.2023 - 08.2024
- Managed table settings for enhanced dining experience.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Improved customer satisfaction by providing efficient and friendly service.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Advanced team efficiency by assisting in training new waitstaff members.
- Provided top-notch service to customers, improved overall dining experience.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Utilised professional communication skills to resolve customer complaints.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Accommodated special event needs, provided customised services for parties.
- Collaborated with kitchen staff to ensure order accuracy.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Followed health and hygiene standards when handling food and cleaning restaurants.
Kitchen porter
Tigh Áine
An Ghráig, Baile an Fheirtéaraigh
06.2021 - 08.2022
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Completed deep cleaning tasks as instructed by supervising chef or manager.
- Assisted chefs in food preparation for efficient meal service.
- Consistently adhered to food hygiene regulations whilst dealing with food waste.
- Helped create a pleasant dining experience by maintaining clean cutlery and crockery.
- Cleaned work surfaces, ensured hygiene standards were met.
- Removed rubbish, kept bin area clean and orderly.
Education
Junior Certificate -
Pobalscoil Chorca Dhuibhne
Dingle, Co Kerry 09.2019 - 06.2022
Leaving Certificate -
Pobalscoil Chorca Dhuibhne
Dingle, Co Kerry 09.2022 -
Skills
- Detail consciousness
- Hygiene standards awareness
- Efficiency optimisation
- Health and Safety Compliance
- Strong work ethic
- Beverage preparation knowledge
- Superb customer service
Languages
Irish
Fluent
English
Fluent
Reference
David O' Connor
Manager
Ceann Sibéal Bar and Restaurant
0874131189
Timeline
Waitress
Ceann Sibéal Bar and Restaurant
04.2023 - 08.2024
Leaving Certificate -
Pobalscoil Chorca Dhuibhne
09.2022 -
Kitchen porter
Tigh Áine
06.2021 - 08.2022
Junior Certificate -
Pobalscoil Chorca Dhuibhne
09.2019 - 06.2022
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