Abbie Franklin
Limerick,Ireland
Summary
Reliable and customer-focused individual with strong communication and problem-solving skills, coupled with friendly and approachable demeanour. Proficient in managing point-of-sale systems and providing exceptional customer service. Eager to contribute to positive shopping experience and drive sales in retail role.
Friendly Retail Worker with knack for connecting with customers and boosting sales. Known for creating inviting store atmospheres and ensuring shelves are always stocked and tidy. Helped improve customer satisfaction scores through excellent service and teamwork.
Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.
Overview
4
4
years of professional experience
Work history
Childcare assistant
Northside FRC
Limerick , Ireland
2023.10 - Current
- Maintained cleanliness and hygiene in the play area, reducing risk of infection among children .
- Assisted with meal preparation, ensuring dietary needs were met for healthier growth of the child.
- Enhanced children's social development by facilitating group play and interaction.
- Facilitated learning through play, promoting cognitive development in young learners.
- Prepared craft materials encouraging creativity among children.
- Fostered a safe and stimulating environment by observing children's behaviour and organising age-appropriate activities.
- Implemented creative strategies for managing conflict between children, resulting in a harmonious environment.
- Promoted effective communication with parents to keep them informed about their child's progress.
- Kept accurate records of each child's day-to-day activities, health updates or behavioural concerns.
- Supervised outdoor activities ensuring safety at all time for peaceful mind of parents.
- Supported children's emotional well-being by providing comfort during times of distress or anxiety.
- Handled emergency situations calmly taking appropriate action swiftly.
- Adapted childcare methods to cater for individual needs, enabling every child to thrive within the setting.
- Fed meals , changed diapers and assisted children to use toilet.
- Managed nap times efficiently to ensure each child had adequate rest.
- Created caring bonds with children for comfort and safety within nursery.
Sales assistant
Penneys
limerick, Ireland
2023.07 - 2024.04
- Delivered exceptional after-sales service, encouraging repeat business.
- Improved customer service by efficiently handling queries and complaints.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Trained new staff members, fostering a supportive working environment.
Customer sales assistant
Michael Guineys
limerick, Ireland
2021.11 - 2023.03
- Prioritised tasks effectively in fast-paced retail settings.
- Delivered professional representation of brand during interactions with customers.
- Provided exceptional service, boosting repeat business rates.
Education
leaving certificate -
Are Scoil Mhuire
Limerick06.2023
Skills
- Cash handling experience
- Returns and refunds processing
- Dress code adherence
- Returns and exchanges procedure
- Sales target achievement
- Relationship building with customers
- Payment Processing
- Order processing
- Store layout
- Price labelling
- Credit card processing
- Receipt changing
- Cash handling
- Customer Service
Timeline
Childcare assistant
Northside FRC
2023.10 - Current
Sales assistant
Penneys
2023.07 - 2024.04
Customer sales assistant
Michael Guineys
2021.11 - 2023.03
leaving certificate -
Are Scoil Mhuire