Abbie Butler
Dublin 3
Summary
Customer-centric professional with strengths in engaging with diverse clientele. Delivers exceptional service by fostering positive relationships and facilitating smooth transactions. Eager to contribute to team success in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Beauchamps LLP
Dublin
02.2025 - Current
- Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
- Liaised with clients and suppliers to strengthen relationships and ensure seamless operations.
- Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
- Managed confidential information with discretion, upholding data protection standards.
- Monitored office supplies inventory and ordered supplies to sustain operational flow.
- Executed photocopying, updated files, and faxed communications to support staff needs.
- Communicated ideas clearly across multiple channels to assist staff.
Betting Assistant
Paddy Power
Dublin
02.2024 - 01.2025
- Assisted customers with betting options, explaining odds and potential payouts for informed decisions.
- Utilised betting software proficiently, ensuring speedy transaction processing.
- Facilitated payment of winnings to customers, enhancing their betting experience.
- Managed large volumes of cash, demonstrating trustworthiness and proficiency in financial handling.
- Provided exceptional customer service, building rapport with regular patrons.
Front of House Assistant
Beshoff bros Takeaway
Dublin
12.2022 - 01.2024
- Maintained excellent customer satisfaction by preparing takeaway meals on time and to high-quality standards.
- Managed the processing of cash and card payments at the checkout, providing correct change for cash purposes.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Helped prepare multiple food orders in fast-paced environments, completed with tight deadlines.
Waitress Assistant
Seabank House and Restaurant
Dublin
01.2022 - 12.2022
- Served food and beverages promptly, ensuring timely delivery and maintaining food quality.
- Facilitated a welcoming atmosphere, engaging in friendly conversation with guests to enhance their dining experience.
- Kept bar stocked and organised for easy access and quick service to customers.
- Maintained safe hygiene and food handling standards for full compliance.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
Education
Leaving Certificate
St Marys Holy Faith
Killester01-2022
Skills
- Document management
- Microsoft Office
- Office administration
- Financial transaction management
- Inventory management
- Customer service
- Time management
- Team collaboration
- Data protection
- Attention to detail
- Order accuracy
- Problem solving
- Multitasking
- Positive attitude
- Punctual
- Relationship building
Timeline
Administrative Assistant
Beauchamps LLP
02.2025 - Current
Betting Assistant
Paddy Power
02.2024 - 01.2025
Front of House Assistant
Beshoff bros Takeaway
12.2022 - 01.2024
Waitress Assistant
Seabank House and Restaurant
01.2022 - 12.2022
Leaving Certificate
St Marys Holy Faith