Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Midleton Veterinary Hospital
Midleton
09.2024 - Current
Managed phone calls, resulting in effective communication flow within the company.
Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
Handled appointment scheduling to ensure smooth daily operations.
Maintained an organised reception area for a professional business environment.
Upheld confidentiality with sensitive information handling procedures.
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Assisted in inventory management, reducing waste and ensuring stocking efficiency.
Duty manager
Screwfix
Little Island, Cork
10.2022 - 09.2024
Enforce health and safety procedures to prioritise staff and customer wellbeing.
Store cash floats and ensured secure banking procedures.
Oversee emergency procedures and administered first aid.
Manage customer service interactions, addressing concerns and preserving positive experiences.
Lead by example, embodying positive work ethic and motivating staff for peak performance.
Oversee inventory and stock management, optimising levels for operational continuity.
Assist customers with product selection and sales, recommending items to increase transaction value.
Ensure health and safety guidelines are met to maintain compliant working environments.
Waitress
Leahys Open Farm
Dungourney, Cork
03.2022 - 09.2022
Warmly greeted guests upon arrival to create welcoming atmosphere.
Performed closing duties, thoroughly cleaning, sanitising and replenishing stock.
Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Dog grooming assistant
Bark & Bathe
Cloyne, Co Cork
04.2021 - 09.2021
Managed appointment schedule for optimal use of time.
Facilitated efficient operations in busy periods by stepping into various roles as needed.
Handled all breeds of dogs confidently regardless of size or temperament; ensured safe handling at all times.
Washed, blow dried and brushed the dog.
Returned the dogs to their owners once their groom was completed.