Aaron Reilly
Ballina Co Mayo
Summary
Dedicated professional with a solid foundation in customer service and financial operations, seeking to leverage skills as a Data Systems Officer. Achievements include consistently exceeding sales targets while maintaining high standards of accuracy in cash reconciliation and data management. Proficient in problem-solving and conflict resolution, with a strong emphasis on regulatory compliance and operational efficiency. Committed to utilizing technical support skills to enhance data integrity within organizational systems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
An Post Clerical Officer
Anpost
Ballina
11.2022 - Current
- Delivering excellent customer service by handling queries and requests from internal departments and the general public
- Handled a wide range of financial services, including processing Social Welfare payments, managing everyday banking transactions, and dealing with foreign exchange.
- Advised customers on domestic and international postal rates, packaging options, and tracked/signed services.
- Consistently met and exceeded daily and monthly sales targets for products such as mobile phones, funeral plans, investment products, and everyday banking.
- Supported daily operations including till balancing, end-of-day reporting, and cash reconciliation with a strong emphasis on accuracy and accountability.
- Provided personalized advice and troubleshooting to customers switching or joining Post Mobile, ensuring a smooth transition and excellent customer satisfaction.
- Maintained strong product knowledge across a wide service portfolio and adapted quickly to changing priorities and seasonal promotions.
.
Education
Leaving Cert -
St Muredachs College
Ballina05-2022
Junior Cert -
St Muredachs College
Ballina05-2019
Skills
- Customer service
- Cash reconciliation
- Financial transactions
- Sales target achievement
- Product knowledge
- Data entry
- Regulatory compliance
- Time management
- Communication skills
- Problem solving
- Attention to detail
- Conflict resolution
- Adaptability to change
- Verbal communication
- Technical support
- Teamwork
- Postal service knowledge
- It and systems profience
- Fully flexible
- Committed and unrestricted to job
Certification
Full Irish license.
Flexible worker with no
Able to work variable hours
Committed and unrestricted
Referees
Deidre Butler Frank mulvihil
Branch manager Ex cad operation
Anpost Ballina An post Ballina
Co mayo Co mayo
(087) 125 7057 (087) 648 6710
Timeline
An Post Clerical Officer
Anpost
11.2022 - Current
Leaving Cert -
St Muredachs College
Junior Cert -
St Muredachs College