Aanchal Gireesh
Greystones
Summary
Skilled Legal Assistant with 3 years of experience in drafting legal documents, managing case files, Legal assistance software's and performing research. Strong ability to maintain efficient office environment through exceptional organizational skills and attention to detail. Demonstrated capability in maintaining confidentiality, providing support on complex legal cases, and contributing positively to team efforts.
Overview
6
6
years of professional experience
Work History
Customer Service Advisor
PTSB Corporat Office
Dublin
2025.06 - Current
- Built exceptional customer relations by providing market-leading service aligned with service level agreements.
- Support and deliver for cleints in inbound, outbound and our digital channels
- Maintained an extensive knowledge of company's product and service range to effectively answer customer queries.
- Maximised customer satisfaction by resolving service issues promptly.
Customer Service Advisor
Abtran Ireland
2024.03 - 2025.02
- Managed order intake and invoice creation.
- Managing customer complaints and Providing resolution
- Product training for clients and Customers
- Track and Document Customer Interactions
Legal Assistant
Newton Law
2021.01 - 2023.01
- Job Overview: College Internship Program
- Assist in Drafting, reviewing and maintaining legal documents
- Transcribe and proofread legal documents
- Schedule Court depositions, Hearings an Meetings
- General Administration/ Reception duties
Legal Intern
Newton Law
Cochin
2020.01 - 2021.01
- Job Overview : Collge Internship Programme
- Conducted extensive legal research from time-to-time.
- Accompanied senior colleagues to Court and watched proceedings.
- Prepared the first draft of several Court processes.
- Briefing and liasing with counsel
Office Administrator
DLF Housing
Cochin
2021.01 - 2023.01
- Coordinate reception activities and ensure efficient call management.
- Oversaw inventory of office supplies and equipment.
- Facilitated access through permit and badge issuance.
- Ensured accuracy in database records.
- Manage post and Online communications to the office
Education
Diploma in Advanced Microsoft Excel - NFQ Level 5
Indian institute of skill development training
India05.2024
Bachelor of Arts & Bachelor of Legislative Law (BA-LLB) - NFQ Level 7
Banasthali Vidyapith University
India03.2023
Skills
- Sage CRM
- TSYS Software
- UNI Screen Software
- CaseDoc
- MyCase
- Practise Panther
- Case Information system
- Microsoft Office
- Strong Communication skills
- Organizational Skills
- Legal drafting
- Legal data analysis
- SAP
- Transcription and proof reading
- Customer service skills
- Complaint resolution
- Digital Dictation
Accomplishments
- 3 out of 8 FE-1 exams cleared.
Timeline
Customer Service Advisor
PTSB Corporat Office
2025.06 - Current
Customer Service Advisor
Abtran Ireland
2024.03 - 2025.02
Office Administrator
DLF Housing
2021.01 - 2023.01
Legal Assistant
Newton Law
2021.01 - 2023.01
Legal Intern
Newton Law
2020.01 - 2021.01
Diploma in Advanced Microsoft Excel - NFQ Level 5
Indian institute of skill development training
Bachelor of Arts & Bachelor of Legislative Law (BA-LLB) - NFQ Level 7
Banasthali Vidyapith University