Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Aanchal Gireesh

Aanchal Gireesh

Greystones

Summary

Skilled Legal Assistant with 3 years of experience in drafting legal documents, managing case files, Legal assistance software's and performing research. Strong ability to maintain efficient office environment through exceptional organizational skills and attention to detail. Demonstrated capability in maintaining confidentiality, providing support on complex legal cases, and contributing positively to team efforts.

Overview

6
6
years of professional experience

Work History

Customer Service Advisor

PTSB Corporat Office
Dublin
06.2025 - Current
  • Built exceptional customer relations by providing market-leading service aligned with service level agreements.
  • Support and deliver for cleints in inbound, outbound and our digital channels
  • Maintained an extensive knowledge of company's product and service range to effectively answer customer queries.
  • Maximised customer satisfaction by resolving service issues promptly.

Customer Service Advisor

Abtran Ireland
03.2024 - 02.2025
  • Managed order intake and invoice creation.
  • Managing customer complaints and Providing resolution
  • Product training for clients and Customers
  • Track and Document Customer Interactions

Legal Assistant

Newton Law
01.2021 - 01.2023
  • Job Overview: College Internship Program
  • Assist in Drafting, reviewing and maintaining legal documents
  • Transcribe and proofread legal documents
  • Schedule Court depositions, Hearings an Meetings
  • General Administration/ Reception duties

Legal Intern

Newton Law
Cochin
01.2020 - 01.2021
  • Job Overview : Collge Internship Programme
  • Conducted extensive legal research from time-to-time.
  • Accompanied senior colleagues to Court and watched proceedings.
  • Prepared the first draft of several Court processes.
  • Briefing and liasing with counsel

Office Administrator

DLF Housing
Cochin
01.2021 - 01.2023
  • Coordinate reception activities and ensure efficient call management.
  • Oversaw inventory of office supplies and equipment.
  • Facilitated access through permit and badge issuance.
  • Ensured accuracy in database records.
  • Manage post and Online communications to the office

Education

Diploma in Advanced Microsoft Excel - NFQ Level 5

Indian institute of skill development training
India
05.2024

Bachelor of Arts & Bachelor of Legislative Law (BA-LLB) - NFQ Level 7

Banasthali Vidyapith University
India
03.2023

Skills

  • Sage CRM
  • TSYS Software
  • UNI Screen Software
  • CaseDoc
  • MyCase
  • Practise Panther
  • Case Information system
  • Microsoft Office
  • Strong Communication skills
  • Organizational Skills
  • Legal drafting
  • Legal data analysis
  • SAP
  • Transcription and proof reading
  • Customer service skills
  • Complaint resolution
  • Digital Dictation

Accomplishments

  • 3 out of 8 FE-1 exams cleared.

Timeline

Customer Service Advisor

PTSB Corporat Office
06.2025 - Current

Customer Service Advisor

Abtran Ireland
03.2024 - 02.2025

Office Administrator

DLF Housing
01.2021 - 01.2023

Legal Assistant

Newton Law
01.2021 - 01.2023

Legal Intern

Newton Law
01.2020 - 01.2021

Diploma in Advanced Microsoft Excel - NFQ Level 5

Indian institute of skill development training

Bachelor of Arts & Bachelor of Legislative Law (BA-LLB) - NFQ Level 7

Banasthali Vidyapith University

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Aanchal Gireesh