Summary
Work History
Skills
Timeline
Norbert Nagy

Norbert Nagy

Office Admin Assistant
Dublin,County Dublin

Summary

  • Methodical and highly organized with good prioritization and planning abilities.
  • Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
  • Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
  • Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
  • Proficient in using independent, decision-making skills and sound judgement to positively impact company success.
  • Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History

Office and Warehouse Administrator

Pharma Nord
Dublin, County Dublin
2023.01 - Current
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Identified issues, analyzed information and provided solutions to problems.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Developed and maintained courteous and effective working relationships.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to develop and implement creative solutions to complex problems.

Assistant Manager

Lucky Tortoise
Dublin, County Dublin
12.2022 - 08.2023
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Hotel Administrator

Fitzpatrick Castle Hotel
Killiney, County Dublin
09.2018 - 08.2019
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Established and upheld high standards, promoting great customer service and assistance to guests.
  • Oversaw day-to-day operations of 130-rooms hotel with staff of 30 employees.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.

Stage Technician

Self-employeed
Berlin, Brandenburg
09.2011 - 03.2017
  • Obtained, set up and loaded videotapes for scheduled broadcasts.
  • Supported live events with well-controlled lights, sound and video streaming.
  • Diagnosed and resolved problems with AV equipment and media management systems.
  • Oversaw reservation and distribution of AV equipment and facilities for on-site presentations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to learn quickly and adapt to new situations.
  • Learned and adapted quickly to new technology and software applications.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Developed and maintained courteous and effective working relationships.
  • Resolved problems, improved operations and provided exceptional service.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Skills

  • Policy and procedure adherence
  • Staff Supervision
  • Employee Development
  • Strategic planning and analysis
  • Vendor interaction
  • Guest accommodations
  • Office and staff streamlining
  • Cash Handling
  • Staff supervision
  • Telephone etiquette
  • Interpersonal communications
  • Process improvement
  • Regulatory Compliance
  • Customer service
  • Team management
  • Relationship development
  • Inbound phone call handling
  • Administrative support
  • Staff Management
  • Project Management
  • Sorting and labeling
  • Budgeting
  • Managing office supply inventory
  • Time management
  • Business administration

Timeline

Office and Warehouse Administrator - Pharma Nord
2023.01 - Current
Assistant Manager - Lucky Tortoise
12.2022 - 08.2023
Hotel Administrator - Fitzpatrick Castle Hotel
09.2018 - 08.2019
Stage Technician - Self-employeed
09.2011 - 03.2017

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Norbert NagyOffice Admin Assistant