Senior Executive with 8.5 years of experience in the Car Rental Industry, recognized for enhancing profit margins through strategic sales growth and cost reduction. Proficient in optimizing business operations with a hands-on, adaptable approach that drives continuous improvement. Known for a proactive management style that fosters innovation and efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Executive Operations
Thrifty Car Rental LLC
Dubai, United Arab Emirates
04.2021 - 07.2024
Oversaw daily schedules for 27 cleaners and 4 drivers to ensure optimal workforce allocation.
Reconciled GPS devices for a fleet of over 5,000 vehicles each month without errors.
Recruited and trained new employees to meet job requirements.
Supported Procurement Manager in selecting suitable vendors.
Reviewed LPOs issued by operations department with zero errors.
Prepared and managed office and misc inventory for Operations Department.
Ensure accuracy in payroll processing by conducting monthly checks on attendance and performance reports provided to HR.
Allocated relievers from Operations staff to necessary locations during vacations or leaves, ensuring workflow continuity.
Enhanced operational efficiency using lean principles, reducing waste and accelerating production timelines.
Elevated productivity by detecting hindrances in sales workflows and executing corrective measures.
Ensured timely delivery and high-quality products through effective vendor contract negotiations.
Operations Executive
Thrifty Car Rental UAE
Dubai, United Arab Emirates
01.2019 - 03.2021
Managed the upload of customer documents, including opening, closing, and replacement in Dubai Police Data System.
Ensured timely submission of invoices by preparing Local Purchase Orders (LPOs).
Skillfully arranged buy-back agreements with vendors, notably decreasing damage charges.
Drafted comprehensive documentation for total loss vehicles post-accident report submission.
Collaborated with accounts department to generate invoices for customer contracts.
Handled daily processes related to commencing and concluding approximately 30 customer lease contracts.
Secured cancellation of Salik upon vehicle disposal, informing RTA to disable tags.
Performed damage inspections on vehicles and coordinated transfer to sales for disposal.
Demonstrated leadership across operations with strong problem-solving abilities, process enhancement techniques, and strategic execution skills.
Fleet Coordinator
Prestige Rent a Car
Abu Dhabi, United Arab Emirates
08.2017 - 06.2018
Organize maintenance bookings to optimize vehicle upkeep.
Prepare and revise daily reports for managerial review.
Streamlined accident repair claims process with insurance companies, managing up to 20 cases per day.
Coordinate daily assignments for staff drivers, optimizing workflow.
Inspect returned lease vehicles thoroughly and compile comprehensive reports estimating damage repair costs for clients.
Directed passing and deregistration processes for vehicles marked for sale, guaranteeing adherence to sales department standards.
Monitored fleet with daily checks, ensuring timely dispatch of vehicles for service and maintenance.
Handle petty cash management, guaranteeing faultless billing and timely reimbursement processes by accounts.
Performed detailed examinations of past fleet data, uncovering prospects for optimizing processes and reducing costs based on vehicle usage trends.
Rental Sales Agent
Autobahn Car Rental LLC
Abu Dhabi, United Arab Emirates
12.2014 - 12.2016
Answered telephones to assist customers and resolve issues.
Secured branch's goals while preserving workflow effectiveness.
Ensured customer comprehension throughout the vehicle handover process.
Maintained consistent support for business leasing clients to build strong relationships.
Handled petty cash transactions, ensuring accuracy and consistency.
Acquired comprehensive understanding of rental inventory to offer specialized product recommendations.
Prepared quotes, verified orders, and coordinated transfers for effective rental processing.
Clarified rental policies and procedures to clients, decreasing potential conflicts.
Increased revenue by suggesting suitable rental products and upselling services to customers.
Streamlined coordination of vehicles to accommodate unexpected changes.
Contacted customers and billing parties about overdue rentals and requested expected date of return.
Compiled weekly sales reports for management review including number of cars rented per day, week, month, year; revenue generated; add-on services sold; .
Education
Master of Science - Procurement & Supply Chain Management
Griffith College
Dublin,Ireland
09.2025
BBA - Business Administration
North East Frontier Technical University
Aalo, Arunachal Pradesh
01.2020
Skills
Operations Management
Staff Management
Expense Reporting
Project Scheduling Proficiency
Revenue generation
Multitasking abilities
Problem Solving
Report preparation
Customer Service
Time management
MS office
Certification
Professional Diploma in Computerized Financial Accounting, RUTRONIX, 2013
Received Recommendation Letter from Operations manager & Commercial manager for the outstanding performance in Operational Management & Handlinling critical tasks.
Awarded employee of the month twice for Sales and Operations improvement in Abudhabi Branch as Rental Agent
Timeline
Senior Executive Operations
Thrifty Car Rental LLC
04.2021 - 07.2024
Operations Executive
Thrifty Car Rental UAE
01.2019 - 03.2021
Fleet Coordinator
Prestige Rent a Car
08.2017 - 06.2018
Rental Sales Agent
Autobahn Car Rental LLC
12.2014 - 12.2016
Professional Diploma in Computerized Financial Accounting, RUTRONIX, 2013
AIRPORT OPERATIONS, IATA, 2013
Master of Science - Procurement & Supply Chain Management
Griffith College
BBA - Business Administration
North East Frontier Technical University
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