Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
SINEAD RYAN

SINEAD RYAN

Lucan

Summary

Senior Clinic Coordinator with over 20 years of experience managing operations, point of sale, client booking systems and inventory management. Consistency in delivering award winning 5 star client care and proven track record of meeting and exceeding sales targets.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Clinic Coordinator

SISU Aesthetics
Dublin/Kildare
03.2024 - Current
  • Responsible for running the clinic operations & administration
  • Manage point of sale and client booking systems
  • Exceptional client care & aftercare
  • Inventory management
  • Driving, achieving and exceeding clinic sales targets
  • Working to consistent 5 star standards.

Model/Actor

FRASERS MODELS AND ACTORS
Dublin
01.2012 - Current
  • Model and actor for adverts and commercials
  • Featured in Sky television advert featuring Pierce Brosnan, Tesco Mobile, SuperValu, and Toyota.

Clinic Coordinator

South William Clinic
Dublin
08.2023 - 02.2024
  • Responsible for running the clinic operations
  • Operate point of sale and booking system including end of day reconciliation
  • Complete all administrative tasks accurately and in a timely manner
  • Exceptional client care
  • Stock management
  • Drive sales through daily
  • Working to a consistent 5 star standard.

Front of House Coordinator

Sisu Aesthetics
Dublin
05.2021 - 08.2023
  • Responsible for day to day running of the clinic
  • Manage point of sale and booking systems including end of day reconciliation
  • Complete all administrative tasks accurately and in a timely manner
  • Exceptional client care
  • Working to a consistent 5 star standard.

Front of House

East Lounge
Dublin Airport
11.2019 - 03.2021
  • Greeting & welcoming every passenger professionally and warmly
  • Working to a high standard consistently
  • Inputting key data to numerous reports updating airlines and management
  • Having a fast and efficient approach scanning all passengers into lounge as well exiting in time for their flights
  • Excellent communication on phone and face to face to management and airlines as well as lounge staff
  • Keeping all desk areas clean to a high standard as well as helping out in the lounge each morning & night.

Sales Advisor

Tommy Hilfiger
Dublin 2
12.2018 - 11.2019
  • Advising and selling to customers to increase sales and productivity
  • Reaching targets set out every day
  • Arranging and displaying merchandise to keep in line with 'Tommy standards'
  • Supporting and collaborating with team members
  • Won 'employee of the month' in May 2018 (going that extra mile).

Sales Consultant Specialist

Thérapie Clinics Ltd
Dublin 2
01.2018 - 06.2018
  • Trained in and passed all exams in laser hair removal and skincare
  • Chased and achieved targets set daily
  • Increased sales and maximized every opportunity
  • Delivered exceptional customer service both in consultations and front of house
  • Worked and assisted on Front of house reception and doctors clinic
  • Developed strong product knowledge e.g., Image and Murad skincare to upsell day to day
  • Received numerous 5-star reviews from clients.

Sales Associate & Stylist

TED BAKER
Dublin 2
04.2013 - 12.2017
  • Consistently achieving set targets and KPI goals which resulted in being awarded with the title of 'Ted Baker KPI Queen 2014'
  • Develop strong customer relationships with repeat customers
  • Dressing high profile clients and television personalities for appearances and events
  • Provide 5
  • Customer service at all times
  • Assist and guide new team members and act as their support and buddy during their probationary period
  • Support the store management on a daily basis
  • Work closely with the other Ted locations to go the extra mile and source stock for customers
  • Liaise with 3rd parties on behalf of store management for successful events and promotions in-store
  • Represent the brand through strong dress sense and appearance
  • Till operation and daily floor walkthroughs
  • Won an award for 'Most Creative in Styling 2014'
  • Won an award for 'Best Team Spirit' 2016
  • Won an award for 'Most Excellently Stylish 2017'.

Brand Advisor

BASTYAN, BT2
Blanchardstown, Dublin
11.2012 - 04.2013
  • Delivered an exceptional standard of customer service
  • Built up a loyal customer base within the store with repeat clients
  • Achieved set targets and always went the extra mile
  • Maintained visual merchandising standards on the shop floor
  • Completed tasks in a timely manner
  • Developed strong product knowledge and styling skills which I confidently delivered to my clients
  • Actively promoted the brand both internally and externally to increase sales and profitability
  • Acted as a brand ambassador and reflected this in my appearance at work
  • Supported the management team.

Billing and Collections Administrator

SSE AIRTRICITY
Sandyford, Dublin 18
02.2012 - 11.2012
  • Provided a fast and efficient invoice processing service to meet set targets and deadlines
  • Problem solver dealing with any issues that arose
  • Monitored and maintained the credit and collection call queue
  • Worked closely with my team and also on my own initiative within the department to achieve overall company objectives and goals
  • Maintained excellent working relationships with internal departments and senior people within the company
  • Provided a positive customer experience.

Store Manager

BOYLESPORTS BOOKMAKERS
05.2005 - 02.2012
  • Responsible for the general running of the store, team management and security
  • This included rota planning, delegation, training and development
  • Cash handling, bookkeeping and banking.

Education

ITEC Diploma in Fashion, Theatre and Media make-up -

Portobello College

Higher Diploma in Make-up artistry -

Certificate in Camouflage Make-up -

Leaving Certificate -

Colaiste Bride

Skills

  • Laser hair removal and skincare training
  • Certified Ted Baker school of excellence
  • Bridal training in Ted Baker headquarters
  • Boylesports Manager Training Course
  • Wage and Human Resource Planning
  • Support Worker Training
  • Reality Therapy (Counseling)
  • Community Addiction Studies
  • Management
  • Coordination
  • Scheduling
  • Supervise
  • Mentoring
  • Training
  • Demonstrations
  • Customer Service
  • Relationship management
  • Trusted Advisor
  • Credibility
  • Establishing Rapport
  • Communicating
  • Collaborating
  • Conceptualizing
  • Socializing
  • Nurture & cultivate client relationships
  • Consultative selling
  • Active listening
  • Empathy

Certification

  • European Computer Driving License (ECDL)
  • Higher Diploma in Make Up Artistry
  • ITEC Ireland
  • Certificate in Make Up Artistry
  • ITEC Diploma in Fashion, Theatre and Media make-up

Timeline

Senior Clinic Coordinator

SISU Aesthetics
03.2024 - Current

Clinic Coordinator

South William Clinic
08.2023 - 02.2024

Front of House Coordinator

Sisu Aesthetics
05.2021 - 08.2023

Front of House

East Lounge
11.2019 - 03.2021

Sales Advisor

Tommy Hilfiger
12.2018 - 11.2019

Sales Consultant Specialist

Thérapie Clinics Ltd
01.2018 - 06.2018

Sales Associate & Stylist

TED BAKER
04.2013 - 12.2017

Brand Advisor

BASTYAN, BT2
11.2012 - 04.2013

Billing and Collections Administrator

SSE AIRTRICITY
02.2012 - 11.2012

Model/Actor

FRASERS MODELS AND ACTORS
01.2012 - Current

Store Manager

BOYLESPORTS BOOKMAKERS
05.2005 - 02.2012

ITEC Diploma in Fashion, Theatre and Media make-up -

Portobello College

Higher Diploma in Make-up artistry -

Certificate in Camouflage Make-up -

Leaving Certificate -

Colaiste Bride

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